DMN8 Privacy Policy

Last updated: October 7th, 2025

DMN8 (“DMN8,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our websites, apps, facilities, or any other services we provide (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of information when you interact with DMN8:

A. Information You Provide Directly

  • Contact Information: name, email address, phone number, mailing address.

  • Account Details: username, password, and membership preferences.

  • Payment Information: credit/debit card numbers and billing addresses (processed securely through our payment processor).

  • Health & Fitness Information: relevant health information voluntarily shared for safety, training, or wellness purposes.

  • Communications: messages sent to our team, responses to surveys, or form submissions.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referral URLs, and pages visited.

  • Cookies & Tracking: small data files stored on your device to enhance your experience and analyze traffic.

  • Location Information: if you enable location services when booking or checking into our facilities.

C. Information from Third Parties

We may receive information from:

  • Payment processors or scheduling platforms (e.g., FitOS).

  • Marketing partners or social media platforms (if you engage with our ads or promotions).

  • Franchise or brand partners working with DMN8 to provide integrated services.

2. How We Use Your Information

We use your information to:

  • Provide and personalize your membership, sessions, and experiences.

  • Process payments and manage billing.

  • Send confirmations, reminders, and updates related to your bookings.

  • Communicate promotions, offers, and new programs (you may opt out anytime).

  • Improve our facilities, Services, and digital platforms.

  • Comply with legal obligations and enforce our Terms of Use.

3. SMS & Email Communications

By providing your phone number or email address, you consent to receive:

  • Account-related messages (confirmations, billing, schedule updates).

  • Promotional messages and offers.

You can opt out anytime:

  • Text STOP to unsubscribe from SMS messages.

  • Click “unsubscribe” in any email or contact us directly at help@dmn8.com.

Message and data rates may apply. We do not sell or share your phone number for third-party marketing.

4. How We Share Information

We only share personal information when necessary to provide our Services or comply with legal obligations. This may include:

  • Service Providers: trusted vendors that perform services on our behalf (e.g., payment processors, scheduling software, analytics, email systems).

  • Business Transfers: in connection with mergers, acquisitions, or sale of assets.

  • Legal Requirements: to comply with court orders, laws, or protect rights, property, and safety.

We do not sell your personal information to third parties.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your location (including California residents under the CCPA/CPRA), you may have rights to:

  • Access the personal data we hold about you.

  • Request deletion of your personal data.

  • Correct inaccuracies in your information.

  • Opt out of the sale or sharing of personal data (we currently do not sell personal data).

To exercise these rights, contact us at [insert email]. We may need to verify your identity before processing requests.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your browser and remember preferences.

  • Measure site performance and user engagement.

  • Support marketing and retargeting efforts.

You can control cookie settings through your browser preferences.

9. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children.

10. Links to Other Sites

Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
Your continued use of our Services after changes means you accept the revised policy.

12. Contact Us

For questions or privacy-related requests, please contact us:

If you have any questions about this Privacy Policy or our website, please contact us at

  • Email: help@dmn8.com

  • Text: 424-449-2024